Delete Your Account

Tailboard ("we", "us") is operated by Uplink Research LLC. To request deletion of your account and the personal data associated with it, email [email protected] from the email address on your account, with the subject "Account deletion request". We verify the request and complete it within 30 days.

If you are a member of a department, your department administrator can also remove your account immediately from within the app (Roster → your profile → Remove member).

On a verified request, we permanently delete:

• Your sign-in credentials and authentication record.
• Your account profile — name, email, phone number (if provided), and department role.
• Personal device data tied to your account, including push notification tokens.

Operational records you created on behalf of your fire/EMS department — apparatus checks, maintenance logs, rosters, incident operational details, and associated photos, video, and audio — belong to your department, not to you individually. After your account is deleted, those records may be retained by the department for its own operational and legal recordkeeping. Where a record must be retained, your personal identifiers are disassociated from it where feasible.

If an entire department account is closed, all of its Customer Data — including media in object storage — remains available for export for approximately 90 days and is then permanently deleted. We may retain limited records longer only where required by law (for example, billing records).

For anything about this process or your data rights, contact [email protected]. See also our Privacy Policy.